Best Generative AI chatbots 2024

Artificial intelligence (AI) has witnessed tremendous advancements in recent years, leading to the development of sophisticated chatbot applications.

These AI-powered chatbots have revolutionized how businesses interact with customers by providing real-time assistance and personalized experiences.

Generative AI chatbots have emerged as the best solution for engaging and interactive conversations among the various chatbots available.

In this blog post, I will explore the capabilities and benefits of generative AI chatbots, shedding light on how they surpass other chatbot models regarding language understanding, context retention, and natural language generation.

By the end of this article, you will understand why generative AI chatbots are the go-to choice for businesses looking to enhance customer engagement and streamline their operations.

So, without further ado, let’s dive into the fascinating world of generative AI chatbots and uncover what makes them the best in the industry.

Best generative AI chatbots

1. Bing Chat Enterprise

Overall Rating: 3.13
Cost: 3.95
Feature Set: 3.5
Ease of Use: 1.75
Quality of Output: 2.5
Support: 4

Bing Chat Enterprise, powered by Microsoft’s GPT-4, a robust language model, stands out as an excellent chatbot solution for organizations within the Microsoft ecosystem.

It offers natural language responses to user queries with the help of its advanced AI capabilities. Notably, Bing Chat Enterprise offers three conversation styles: Creative, Balanced, and Precise, allowing users to set the tone for their desired responses.

Key Features:

Located in 160 regions and accessible from Microsoft Edge Sidebar, Bing.com/Chat, and Windows Copilot Sidebar.
A versatile mix of conversation styles for different enterprise AI use cases.
Bing’s citation capability allows you to fact-check its output.
It allows users to upload an image and it can also generate an image for you. rewrite the features in one liners

Pricing:

Bing AI Chat is included at no extra cost for users licensed for Microsoft 365 E3, E5, Business Standard, Business Premium, or A3/A5 for faculty. Alternatively, it can be purchased as a standalone tool for $5 per month.

Pros & Cons

Pros	Cons
Bing’s citation feature supports fact-checking, enhancing research capabilities.	Limited to 30 responses per conversation.
User-friendly interface with an appealing visual design.
Offers an AI-powered image generator.

2. Google Bard: Your ultimate brainstorming companion

Overall rating: 4.28
Cost: 5
Feature Set: 5
Ease of Use: 4.5
Quality of Output: 5
Support: 1

Google Bard, powered by the PaLM2 (Pathways Language Model, version 2) AI model, is your go-to chatbot for idea generation.

It offers the convenience of exporting conversations to Google Docs or Draft in Gmail, and even provides the option to create shareable public links for third parties. Although relatively new, Google Bard is under active development.

Pricing

Google Bard is available for free.

Features

Export conversations effortlessly.
Convenient “Google it” function for extended information search.
Code generation in over 20 programming languages.

Pros & Cons

Pros	Cons
Boasts an extensive knowledge base.	Some info may be wrong or missing.
Cites information sources.

3. ChatGPT: The Ultimate Chatbot for Versatility and Advanced Generative AI

Overall Rating: 4.51
Cost: 4.15
Feature Set: 4.4
Ease of Use: 5
Quality of Output: 3.75
Support: 5

ChatGPT, a creation of OpenAI as part of their GPT (Generative Pre-trained Transformer) series, emerges as the pinnacle of versatile chatbots equipped with advanced generative AI capabilities.

Designed for natural language processing, ChatGPT excels in human-like conversations, making it a robust choice for users.

It showcases prowess in various NLP tasks, including answering questions, offering recommendations, summarizing text, and language translation.

Furthermore, ChatGPT extends its utility beyond conventional conversations. Developers can harness its power for coding tasks, encompassing code generation, debugging assistance, and addressing programming-related queries.

Key Features:

Comprehensive analytics dashboard for in-depth enterprise usage insights.
Multilingual support for text understanding and generation in multiple languages.
Advanced contextual comprehension for extended conversations.

Pricing:

Free Plan: Accessible at no cost.
ChatGPT Plus: Available for $20 per month.
Enterprise Plan: Customized quotes.

Pros & Cons

Pros	Cons
Ensures data security with AES-256 encryption at rest and TLS 1.2+ during transit.	The free plan is limited to GPT-3.5 capabilities.
Empowers users by assisting in sentence or paragraph completion.	Potential biases and occasional inaccuracies in responses.
Proficient at explaining complex concepts.

4. Chatsonic

Overall rating: 4.03
Cost: 4.55
Feature Set: 4.4
Ease of Use: 5
Quality of Output: 2.5
Support: 2

Developed by Writesonic, an AI content creation platform, Chatsonic offers real-time discussions based on current events. It positions itself as a ChatGPT alternative.

Chatsonic’s “Generate AI Art” function creates digital AI artwork. User personas can also be selected, enabling them to send personalized responses according to their personality type.

Features

Includes Sonic Editor (Google Docs-like Editor).
Supports third-party app integrations.
Offers 100+ AI templates.

Pricing

Free trial: Up to 10,000 words per month.
Unlimited: Monthly billing at $20 or yearly at $16 per month (single user).
Business: Monthly billing at $19 or yearly at $12.67 per month (single user), offering up to 200,000 words for GPT 3.5 or 33,333 words for GPT 4.0. Additional words and users available at extra cost.
Enterprise: Custom pricing.

Pros & Cons

Pros	Cons
Supports approximately 25 languages.	Priority support is restricted to business and enterprise plans.
Provides a landing page generator.	Free plan lacks email support.
Offers a browser extension.

5. Jasper: Elevating Marketing and Sales Teams with AI Chatbot Power

Overall rating: 4.23
Cost: 2.65
Feature Set: 5
Ease of Use: 5
Quality of Output: 5
Support: 3

Jasper, a generative AI chatbot, can be trained according to your brand’s voice, enabling personalized interactions with your customers.

In collaboration with OpenAI, Jasper harnesses the prowess of GPT 3.5, GPT 4 language models, and their proprietary AI engine.

Additionally, it taps into other models such as Neo X, T5, and Bloom. A standout feature of Jasper is its brand voice functionality, empowering teams and organizations to craft on-brand content.

Features

Offers a convenient browser extension.
Supports up to 30 languages.
Seamlessly integrates with Zapier, Webflow, Make, Google Sheets, and various other tools.
Facilitates collaboration among team members.

Pricing

Creator: Priced at $49 per month (monthly billing) or $39 per month (annual billing).
Teams: Priced at $125 per month (monthly billing) or $99 per month (annual billing).
Business: Customized quotes available.

Pros & Cons

Pros	Cons
Delivers up-to-date information and transparently cites sources.	Some users find Jasper’s pricing somewhat on the higher side.
Provides access to a rich selection of over 50 built-in templates.

6. YouChat

Overall rating: 3.64/5
Cost: 5/5
Feature Set: 2.9/5
Ease of Use: 5/5
Quality of Output: 3.75/5
Support: ⅕

Developed by You.com, YouChat is an AI-driven generative chatbot tailored to assist students and researchers.

It offers text summarization, code generation, idea suggestions, email composition, and answers to general questions using web-based information.

YouChat is transparent about its information sources, facilitating fact-checking of its responses. It provides comprehensive search results, including images, videos, news, maps, social media content, code, and search engine results related to the topic.

Features

Code generation capabilities.
Multimodal search functionality.
Integration with social media profiles.

Pricing

Free: Accessible at no cost, with up to 10 AI writing generations.
YouPro: Priced at $9.99 per month.
YouPro for Education: Available at $6.99 per month.

Pros & Cons

Pros	Cons
Offers a Chrome extension for added convenience.	It could enhance contextual understanding.
Delivers interactive search results encompassing various content types.	May occasionally display outdated links or information.

7. OpenAI Playground

Overall rating: 3.0
Cost: 4.15
Feature Set: 5
Ease of Use: 0.55
Quality of Output: 2.5
Support: 2

OpenAI Playground is a web-based platform where users can explore GPT-4, GPT-3.5 Turbo, and more OpenAI models developed by the same AI company behind ChatGPT.

It caters to advanced users seeking a highly customizable generative AI chatbot model that can be finely tuned to meet specific requirements.

Features

Summarization of text and completion capability.
Diverse model selection options.
Language translation functionality.
Sentiment analysis capabilities.

Pricing

OpenAI Playground is priced per 1,000 tokens, equivalent to 750 words. The pricing varies depending on the chosen model. New users will receive $5 in free credit for the first three months.

GPT-4 models

8K context: For every 1K token, input costs $0.03, and output would cost $0.06.
32K context: Input would cost $0.06 per 1K tokens, here, the output would cost $0.12 per 1K tokens.

GPT-3.5 Turbo

4K context: Input costs $0.0015 per 1K tokens, and output costs $0.002 per 1K tokens.
16K context: Each 1K token costs $0.003, and each 1K token costs $0.004.

Pros & Cons

Pros	Cons
Accessible via web and mobile apps for Android and iOS.	Limited creativity.
Highly adaptable and customizable.	Privacy concerns.

8. HuggingChat

Overall rating: 3.33
Cost: 5
Feature Set: 2.9
Ease of Use: 4.75
Quality of Output: 1.25
Support: 1

HuggingChat, developed by Hugging Face, is a chatbot built upon the Open Assistant Conversational AI Model. Leveraging NLP and ML algorithms, this chatbot engages users in interactions and offers the ability to generate answers to queries, compose essays, write code, translate text, and even draft emails.

The platform draws knowledge from a substantial dataset of diverse conversations and continues to learn from new interactions.

Features

Incorporates web search functionality to enhance responses with web-based content.
Supports multiple languages.
Capable of code debugging, code generation, and crafting Excel formulas.

Pricing

HuggingChat is available for free use. Additionally, users can subscribe to the Pro plan at $9 per month for early access to new features. An Enterprise Hub plan is also priced at $20 per user per month.

Pros & Cons

Pros	Cons
User-friendly interface.	The knowledge base may not always be up to date.
Highly customizable

9. Perplexity AI

Overall rating: 4.19
Cost: 4.15
Feature Set: 4.4
Ease of Use: 5
Quality of Output: 5
Support: 2

Perplexity AI is a generative AI chatbot and search/answer engine designed to assist users in querying information in natural language. It retrieves answers by gathering data from various online sources.

When you ask a question on Perplexity AI, it provides an answer and suggests related follow-up questions. You can choose from the suggested questions or type your own.

Perplexity AI’s Copilot feature offers interactive follow-up questions, multiple searches, and summarized results, making it valuable for in-depth research on complex topics.

However, free plan users are limited to five searches every four hours, while paid users can perform up to 300 searches.

Features

Supports Claude-2 and GPT-4 models.
Multilingual support is available for 30 languages, including English, Danish, Bengali and others.
Allows text and PDF file uploads.

Pricing

Free: Available with limited features at no cost.
Pro: Priced at $20 per month or $200 per year.

Pros & Cons

Pros	Cons
Provides information source citations.	Limits file uploads to three per day for free users.
Offers a mobile app for iOS and Android users.

10. Socrates.ai

Overall rating: 1.20
Cost: 0
Feature Set: 3
Ease of Use: 0
Quality of Output: 0
Support: 2

Socrates.ai is an artificial intelligence platform that empowers businesses with conversational AI solutions.

This platform equips companies with the capability to create and deploy conversational agents that naturally engage users.

Integration options extend to various channels, including websites, mobile apps, and messaging platforms, contributing to improved user experiences and automation support.

Features

Seamless integration with third-party enterprise applications.
A comprehensive database featuring approximately 1000 employee questions.
Effective natural language processing and comprehension.
Bot-to-bot interactions.

Pricing

Available upon request.

Pros	Cons
Flexible deployment options – choose between SaaS or On-Premise.	Lack of transparent pricing information.
They offer tailored glossaries for your business needs.	Opportunities for improvement in customer support.

How to Select the Ideal Generative AI Chatbot for Your Business

Choosing the right generative AI chatbot for your business entails finding a solution that aligns with your specific needs, delivers quality service, and fits within your budget, whether that budget is flexible or limited.

The key is to strike a balance between the AI features essential for your operations and the cost of implementation.

For those entrenched in the Microsoft ecosystem, Bing Chat Enterprise could prove advantageous, especially when used with the Edge browser. While ChatGPT doesn’t provide source citations, it stands out as one of the most versatile and imaginative AI chatbots available.

On the other hand, Google Bard excels in citing sources and delivering up-to-date information, although it may sometimes lag in response time. Meanwhile, Bing Chat and Chatsonic can generate AI-generated images as part of their responses.

What may be considered a benefit to one user might be viewed as a drawback by another. The ideal tool for your business is highly personalized, so conducting thorough research, identifying your objectives, and selecting a tool that aligns with your specific requirements is crucial.

My Evaluation Criteria for the Best Generative AI Chatbots

1. Cost – 20%

I meticulously examined each AI chatbot’s pricing structure, available plans, and a free trial option for testing the platform. My findings revealed that certain platforms are free, while others offer free and paid plans.

For instance, Google Bard provides free access to all its features, ChatGPT offers a free plan with access to GPT 3.5 capabilities, and GPT 4 requires a monthly subscription. Conversely, Jasper is a fully paid chatbot that offers a seven-day free trial.

2. Feature Set – 30%

Features carry the greatest weight (30%) in my assessment process.

I assessed the diverse capabilities offered by each generative AI software, including support for multiple languages, the capacity to accept spoken input, programmability, target user demographics, and customization options.

3. Ease of Use – 25%

I evaluated each generative AI software’s user interface and overall user experience. This included assessing the ease of installation, setup procedures, and platform navigation.

A well-designed, intuitive interface with clear documentation, support resources, and efficient AI chatbot response times contributed to higher scores in this category.

4. Quality of Output – 10%

To gauge the output quality generated by AI chatbot software, I analyzed the accuracy of responses, coherence in conversation flow, and the AI’s ability to comprehend and respond appropriately to user inputs.

My top selections are based on their consistent ability to produce high-quality, contextually relevant responses.

5. Support – 15%

My analysis also considered the level of support each AI software provider provided. I assessed the availability and responsiveness of customer support, encompassing customer service hours, email support, live chat assistance, and knowledge base resources.

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Conclusion: Best Generative AI chatbots 2024

Simply put, determining the “best” generative AI chatbot software for 2023 can be a matter of personal preference. It depends on what a particular business needs and wants.

The world of AI chatbot software keeps changing, and new options may have cool features and improvements. So, what’s the best chatbot for one business might not be the same for another.

It all depends on what the business does, how it plans to use the chatbot, how much money it has to spend, and what features it wants. There’s no one-size-fits-all answer here.

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